Terms of use

1. Provider and scope

These terms apply to the Shopify app “ItWorks House Number Check” (the “app”). The provider is SJB Handel e. K., owner Sebastian Klein, Sommerfieldring 4, 14109 Berlin, Germany, Local Court (Amtsgericht) Charlottenburg, Berlin, HRA 60759 B, email: support@sjb-handel.de (“we”).

The app is offered to businesses only that operate a Shopify store. By installing the app you agree to these terms. Shopify’s own terms also apply to your use of Shopify.

2. What the app does

The app checks in the checkout of your store whether the delivery address contains a house number, and stops checkout if it is missing. If you wish, it also requires a street name or accepts a house number in address line 2. You decide which delivery countries are checked, which markers are allowed for addresses without a house number, and which message your customers see.

The app only checks that these details are present. It does not check whether an address exists, whether a house number is correct or whether a shipment can be delivered. Known limits of the check are described in the help.

3. Your responsibilities

You are responsible for the settings of the app in your store. This includes checking, before you turn the check on, that it suits your delivery countries and that your shipping process accepts a marker you allow. We do not promise that any carrier or shipping app accepts a marker.

The app acts on your checkout. Please test your settings with the address test in the app and in your checkout before you use them for real orders.

4. Price, trial and billing

The app costs 4.99 US dollars per month. The first 30 days are free. The trial starts when you approve the plan on Shopify’s plan page. After the trial, the price is charged monthly without a further approval.

Billing is handled by Shopify only and appears on your Shopify invoice. We do not receive or store payment details. Taxes and conversion into your currency, as shown by Shopify, may be added to the price.

We may change the price. We announce a change at least 30 days in advance. If you do not agree, you can stop using the app at any time (section 5).

5. Term and cancellation

Use of the app runs monthly and has no minimum term. You end it by uninstalling the app from your store. Uninstalling ends the subscription, and Shopify removes the check from your checkout.

Shopify’s rules apply to billing periods that have already started and to refunds.

We may end your use of the app with 30 days’ notice. In case of a serious breach of these terms we may end it immediately.

6. Availability and changes

The check in checkout runs on Shopify’s infrastructure, the settings page of the app on our server. We do not promise a specific availability. If the check fails for technical reasons, your checkout continues without it; orders without a house number may then go through.

We continue to develop the app and may change features where this is reasonable for you. If we intend to discontinue the app, we announce this at least 30 days in advance.

7. Support

Support is available by email at support@sjb-handel.de, in English and German. We usually reply within one business day. This is a goal, not a guaranteed response time.

8. Liability

We are liable without limitation for intent and gross negligence, for injury to life, body or health, and under the German Product Liability Act.

In cases of slight negligence we are liable only if we breach an obligation whose fulfilment makes the use of the app possible in the first place and on which you may regularly rely. In that case liability is limited to the damage that is typical and foreseeable for a contract of this kind.

Otherwise liability is excluded. This applies in particular to lost orders, shipping costs and returns that arise because an address was blocked or was not blocked.

9. Data protection

Our privacy policy describes which data we process. Your customers’ delivery addresses are checked inside Shopify and are not sent to our server.

10. Changes to these terms

We may change these terms if the app, Shopify’s requirements or the law change. We announce changes at least 30 days in advance in the app or by email. If you continue to use the app after the announced date, the new terms apply.

11. Law, place of jurisdiction, language

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. The place of jurisdiction for all disputes arising from these terms is Berlin, provided you are a merchant, a legal entity under public law or a special fund under public law.

These terms are available in German and English. In case of differences, the German version prevails. If a provision is invalid, the remaining provisions stay in effect.

Last updated: [date of publication]